Refund policy
RETURN & REFUND POLICY
We have a 30-day return policy, which means you have 30 days after receiving your T-shirt to request a return.
To be eligible for a return, your T-shirt must be in the same condition that you received it—unworn, unwashed, with tags attached, and in its original packaging. You’ll also need your receipt or proof of purchase.
THE JUDI L. JONES COLLECTION
496 Merrick Road
Lynbrook, NY 11563
United States
If your return is accepted, we’ll provide instructions on how and where to send your T-shirt. Items sent back without first requesting a return will not be accepted.
Damages and Issues
Please inspect your T-shirt when you receive it and contact us immediately if it is defective, damaged, or if you received the wrong item, so we can evaluate the issue and make it right.
Non-Returnable Items
For hygiene and product-quality reasons, we cannot accept returns for T-shirts that have been worn, washed, damaged after delivery, or altered.
Sale items may also be non-returnable.
Exchanges
If you need a different size or design, the fastest way is to return the T-shirt you received and, once the return is approved, place a new order for the desired item.
Refunds
Once we receive and inspect your returned T-shirt, we will notify you whether your refund has been approved.
If approved, your refund will be automatically issued to your original payment method within 10 business days. Please note that your bank or payment provider may require additional time to process and post the refund.
If more than 15 business days have passed since your refund was approved, please contact us at bettyboop.jj44@gmail.com.
Contact
For any questions regarding returns or refunds, please contact:
THE JUDI L. JONES COLLECTION
Email: bettyboop.jj44@gmail.com
Phone: +1 (516) 384-7790
We have a 30-day return policy, which means you have 30 days after receiving your T-shirt to request a return.
To be eligible for a return, your T-shirt must be in the same condition that you received it—unworn, unwashed, with tags attached, and in its original packaging. You’ll also need your receipt or proof of purchase.
To start a return, please contact us at bettyboop.jj44@gmail.com.
Please do not send any items back without contacting us first. Once your return request is reviewed, we will provide the appropriate return instructions and address.
THE JUDI L. JONES COLLECTION
496 Merrick Road
Lynbrook, NY 11563
United States
If your return is accepted, we’ll provide instructions on how and where to send your T-shirt. Items sent back without first requesting a return will not be accepted.
Damages and Issues
Please inspect your T-shirt when you receive it and contact us immediately if it is defective, damaged, or if you received the wrong item, so we can evaluate the issue and make it right.
Non-Returnable Items
For hygiene and product-quality reasons, we cannot accept returns for T-shirts that have been worn, washed, damaged after delivery, or altered.
Sale items may also be non-returnable.
Exchanges
If you need a different size or design, the fastest way is to return the T-shirt you received and, once the return is approved, place a new order for the desired item.
Refunds
Once we receive and inspect your returned T-shirt, we will notify you whether your refund has been approved.
If approved, your refund will be automatically issued to your original payment method within 10 business days. Please note that your bank or payment provider may require additional time to process and post the refund.
If more than 15 business days have passed since your refund was approved, please contact us at bettyboop.jj44@gmail.com.
Contact
For any questions regarding returns or refunds, please contact:
THE JUDI L. JONES COLLECTION
Email: bettyboop.jj44@gmail.com
Phone: +1 (516) 384-7790